Our Technicians

Our staff at Mid America is dedicated to assisting our physicians and serving our patients. Our team of technicians includes several certified ophthalmic assistants (COAs), who are sent through certification programs by the practice. Our billing department, with hours Monday-Friday, 10:00-3:00, has a staff of two to help patients navigate insurance, answer payment questions and pay their medical bills. Our reception staff is available to help you schedule an appointment and check you in when you arrive for your visit. Our staff sticks around—a few of our techs have been with us for almost two decades, and several have been with us for one.


Liz, Sam, Marci - COA, LASIK Coordinator, Renita - Surgery Coordinator, Bev - COA, Heather - COA, Jordan, Marcia (not pictured)


Cindy, Miyoshi, Robin

Billing Department:

Debbi - CPC, Accounts Payable / Accounts Receivable, Samantha - Accounts Receivable Representative

Practice Administration

Sue Kalwei - COA, Practice Administrator